Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Times

Domestic Shipping

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days (if available)

International Shipping

  • Estimated delivery: 7–21 business days
  • Delivery times may vary depending on the destination country, customs processing, and local postal services.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

Delayed or Lost Shipments

While we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions
  • Carrier disruptions
  • Customs inspections
  • High shipping volumes

If your package appears lost or has not arrived within the expected timeframe, please contact us at [your email address].

Customs, Duties & Taxes

International customers may be responsible for customs duties, taxes, and import fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item(s) and packaging. We will work to resolve the issue promptly.